I want to begin by saying that the Slack app is a very valuable application and allows for the management of community communications in an orderly and efficient manner. The community manager can set various channels within their slack channel that allows segregated posts, some allowed for the company only and some for general participation.
I started joining various slack channels as I started following ICOs as it is the easiest way to get real time information from the company. The companies have moderators that are available to answer all kinds of questions and concerns. From missing contributions to just questions about the ICO, they can answer.
It has also been a big tool for me as a blogger and writer about ICOs to get accurate data from the company directly.
Slack and Security Issues
Built in the slack application, is the slackbot which can send messages to you directly. What has been happening is that the slackbot is sending scammy messages in these groups. Posting incorrect ETH addresses and asking you to take some action not authorised by the company. They have been guilty of massive phishing.
The simple question is, why do these companies continue to use Slack as the manner of communication if this issue is known. I spoke to the CEO of one of the current ICOs and he said that it is difficult to migrate the slack participants to another solution. He added that there really is not another solution that meets the requirements. He had already turned off the slackbot functionality.
We will have to see if companies continue to use this app for their communities and communicating with them in the future. Is there a comparable app out there? There has to be a better solution.
Just my thoughts.
Cheers!